General

Terracom S.A. (hereinafter “Terracom”), the developer of Voeska, is firmly committed to the privacy of its customers. Terracom shall take all reasonable measures to have your personal information protected to ensure you feel safe and secure.

This Privacy Policy covers how Terracom uses personal information that users provide to Terracom when they use Voeska. By using any of the Voeska services you accept the terms of our Privacy Policy.

The way we collect and use your information

The information that Voeska collects about you can be classified as Anonymous Information. Anonymous Information refers to information that does not identify a specific individual.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Application means the software program provided by the Company downloaded by You on any electronic device, named Voeska

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Terracom S.A, Ethnikis Antistasis 79, Katsikas, Ioannina, ZIP: 45221 Greece.

Country refers to: Greece

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Application.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

We do not knowingly collect personally identifiable information.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

Location Information

Our system is designed to help you get information about exhibits in your close proximity. It is necessary to collect data about the location of your phone in order to provide you the proper information. The location of your phone is obtained through the integrated GPS or using data from BLE beacons (in case of indoor areas that are equipped with BLE beacons). While the app is running on your phone, it periodically transmits information about your location. We will never share information about your location with other users or third parties.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Dispute resolving

Exclusive competent Court for dispute solving that may arise from the application of this agreement is the court of Ioannina, Greece.

Contact Us

If you have any questions or comments about our Privacy Policy please contact us at: info(at)voeska(dot)eu or you can email Voeska’s Data Protection Officer directly at: privacy(at)terracom(dot)gr or by mail to: Terracom S.A., Attn: Data Protection Officer, Ethnikis Antistasis 79, Katsikas, Ioannina, Zip: 45221 Greece.